Stack the odds in your favor jerryposner butterfly effect, Choices, Customer service, customer loyalty, luck, simple wisdom January 5, 2011 1 Minute Create positive emotional connections – express unconditional kindness – and skew the probability of positive outcomes in your favor. No guarantees, but better odds than the mega millions, I’d say. Share this:TwitterFacebookLike this:Like Loading... Published by jerryposner www.jerryposner.com View all posts by jerryposner Published January 5, 2011